HELP IS ON THE WAY, SO YOU CAN BE ON YOURS.
MINI Roadside Assistance.
MINI BREAKDOWN ASSISTANCE.
READY TO TAKE YOUR CALL – 0800 69 64 64
MINI ACCIDENT ASSISTANCE.
Monday to Sunday, 24 hour assistance
*Includes Namibia, Botswana and Swaziland.
MINI ROADSIDE TERMS AND CONDITIONS.
Our roadside assistance is a peace of mind offering for those unlikely and unforeseen times when you might be stuck next to the road. It is standard on any new vehicle sold, up to a vehicle age of 60 months and/or 36 months from date of purchase, without any kilometre limit.
Should you be stranded as a result of a product related defect, MINI ASSIST
will cover accommodation costs to the value of R850 per person, for one night up to a maximum of 5 people.
a. All accident related damages are excluded.
b. All meals are excluded.
c. Tyre and pothole related damage is excluded
a. In an event of a mechanical/electrical breakdown, MINI ASSIST
will arrange for your MINI to be towed to the nearest MINI Approved dealership. In an event of an accident, MINI ASSIST
will tow the vehicle to the nearest MINI Approved Repair Centre
In relation to product related defects, MINI will offer free car hire up to a maximum of 5 days. The customer will be liable for the payment of the fuel deposit which is refundable when the vehicle is returned to the rental company with a full tank.
a. All accident related damages, including pot holes, tyre related cases, etc are excluded from car hire.
b. MINI ASSIST’s commitment is to keep the customer mobile. Therefore, MINI rental vehicles are subject to availability with the relevant car rental agency.
If necessary, we'll cover hotel costs for all vehicle occupants until repair completion for up to a maximum of four nights. (Hotel category: max. 4 stars). Requirement: the breakdown site is more than 50 km from your place of residence.
EMERGENCY MEDICAL ASSISTANCE.
In the event of an accident, MINI ASSIST
will arrange for medical assistance.
Exclusion: MINI Assist is not liable for any medical costs incurred.